FanLove Service Terms & Conditions

By subscribing to and using the FanLove Service, you agree to the following Terms and Conditions:

1. Service Activation

Customers can activate the service by visiting: https://www.fanloveafrica.com/

To activate, you must have:

• An active MTN data bundle.
• Sufficient airtime to cover the subscription fee.

2. Service Deactivation

Customers may deactivate the service through any of the following methods:

• Visit https://www.fanloveafrica.com/ → My Account → Deactivate → Confirm.
• Dial *175# and follow the instructions.

A confirmation SMS will be sent once deactivation is successful.

3. Charges and Renewal

• A daily subscription fee of GHS 1.00 applies.
• Charges are deducted automatically and renewed daily on the MTN side unless the customer deactivates the service.
• Subscription fees are non-refundable.

4. Responsibilities of the User

• Users are responsible for reading SMS alerts promptly. MTN shall not be liable if a user fails to do so.
• Users agree to pay the applicable subscription fees for service access.

5. Additional Terms

• In addition to MTN's Terms and Conditions, users are also bound by the rules and policies of the FanLove Service provider.
• The full Fan Love Africa platform Terms & Conditions are available at fanloveafrica.com/terms.
• Users agree to indemnify MTN against any technical errors that may occur during service access.
• MTN reserves the right to amend or update these Terms and Conditions at its sole discretion.

Questions? See our FAQ or contact MTN Customer Care on 100 (toll-free for MTN users).